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Complaints procedure
 THE
SCHOOL AND PARENTS The
Headteacher and teaching staff are very willing to talk to
parents. The Headteacher is
generally available before or after school to see parents if
they have any questions, suggestions or concerns. If he is
unavailable please see the Deputy Head or make an
appointment through the secretary.
Classteachers are busy preparing lessons
before school and often attend meetings and courses after
school, so if anything requires lengthy discussion it is
best to make an appointment by sending a note or telephoning
the school. Parent
afternoon/evenings are held during the year, when you are
invited to discuss your child’s progress with the class
teacher. Written reports are sent home once a year.
Half termly newsletters in addition to
frequent letters inform parents of what is going on in
school. If you have any spare
time and feel that you have an interest or talent that you
wish to share or would like to help on school trips, please
let us know. COMPLAINTS
PROCEDURE If a parent has a
complaint about any aspect of school life they should
discuss it first with the person alleged to have caused
offence or with the Headteacher. In practice the majority of
complaints are resolved in this way to the satisfaction of
both sides. If however the
matter cannot be resolved, the Headteacher should be
involved and if necessary the School complaints Procedure
followed. The School complaints Policy is available from the
school. |
